Do not use TicketFaster.com or TicketNetwork.com. being said, the decision to require a signature depends on the seller shipping the tickets. hand. A new email address can affect delivery of any current orders you may have. I did buy these tickets also right after I made the mistake. Our best recommendation is going to an office store, such as Staples or FedEx Kinkos to print your tickets. Few days after tickets arrived in app., checked the wallet and tickets are gone and money gone! If the order is $5000 or greater, no alternate shipping address is allowed. Travelled across the country only to get a call the night before saying my seats were cancelled indefinitely because of Covid. I was going to be visiting Prescott Arizona the first week of February 2022 so I bought my family of 5 tickets to see a show while we were there. Never got my money back. My event was cancelled. I just want the refund and to be able to use the money for other things.. Cancel your tickets and resell for 3xs the price! Worst ticket purchase experience everIf I could I would give them zero starsNever received tickets as purchased and they lied there way through a week of emails.It was an unbelievable nightmare of an experience.My question is how is it possible this band of thieves are still in business. If an event is canceled, no action is required to obtain a refund; we will issue a refund to the original method of payment used at time of purchase, once funds are received from the Event Organizer (exceptions include MLB games and the US Open).*. They were set for a third concert, this time at the new Cardinal Stadium, which had been scheduled for June 2020. This is disgusting. ability to access the event. Nothing until now. Never was able to talk to anyone only through chat. View our 100% They, like concert and sporting event ticket holders across the country, were caught up in the fallout of an industry sent reeling by the pandemic. This is due to security concerns and because ticket prices rise and fall over time as an event nears in proximity., Back on tour: 'We're back on the road!' Lost over $400 and have nothing to show. for each file). the event. Similar to other large online shopping entities (such as Amazon), the inventory in our exchange comes from many Event-goers are then given options to purchase seats based solely on their Zone location. Find a comprehensive list of merchants that offer discounts, deals, and codes on Mamma.com. open the file. What a fraudulent company!! Purchased my tickets through Klarna for Monster Jam. Click "Continue" to keep working, or "Log Out" if you are finished. I contacted them the next day and this time they told us to email them images of tickets. MyTicketTracker is a secure platform where you can view details about your ticket orders and download any e-tickets you may have purchased. I should have purchased all eight thru Stub Hub. I got routed through these sleaze bags when I purchased reserved parking tickets for the Army Navy Game in Philly from TicketMaster. !A once I a lifetime concert for us and we were scammed by these people. will be handled swiftly and efficiently by our professional customer service team. service person" calls back and says that the reason my tickets are not in my email is because I misspelled my email address when I checked out - totally FRAUDULENT because it that were true my tickets could not have been sent to an incorrect address that did not exsist. Also, do not buy from ticketnetworks.com. I never received an email verifying purchase, (except when I got the tickets from Ticketmaster), which is where they purchased the tickets. Is there a purchase guarantee? Planned a surprise Birthday weekend for my friend and others at Foxwoods and supposedly bought 5 tickets to see the Beach Boys with insurance!! Customers with flash tickets access their tickets by swiping a credit card (the one used for the original ticket purchase) at a venue kiosk. towards a future purchase. enabled, a photo of the approximate view will display next to the map when you click a section. Its 1 hour until show time today (Sept 24th, Dean Brody Toronto) and I've got nothing but radio silence. Tickets NEVER came through; even though I had the receipt COULD NOT GET IN (HOW EMBARRASING) Tickets were NEVER turned over as Foxwoods Box Office looked up and said someone bought the whole row but NEVER turned them over just KEPT the MONEY BEWARE!! You will have the option to choose a refund when contacted regarding the You can click on more than one section to add more tickets to the list. I ordered 4 tickets for 4 elderly adults. Talked with three people. below face value. $354 for "link not found. If you dont see this email please check your junk/spam folder and if your still unable to find it please contact us so it can be resent. This company obviously had evidence of my payment as they pulled it . The I got my tickets from closeseats.com so I would buy my tickets from there if I were looking for last minute tickets. If you were shipped tickets, it's best to check with your seller to see if the tickets can be reissued. Scammed into purchasing from them. She was dismissive, mocking, and almost cruel. Total scam, so please avoid! Even though tickets may not ship immediately after you purchase them, we I read the bad reviews about them & was leery. Ticket value $49.00 w/ $25.00 service fee. Products used:None, because the show was canceled! We bought tickets to Bonnie Raitt at Tanglewoods in April for my wife's birthday they promised delivered by June 17 which was suspicious. What is the customer charged for E-Tickets and what part of that do we get? I never received my tickets to Harry Styles concert today. She was very patient thought the hour long ordeal. Click a section non-profit organizations. some are interactive, and some even have pictures from the seats to the stage, all to help you find what youre They've told Paypal that they have proof of sending the tickets, but I haven't received them, they don't answer their phone and they don't return messages. Ordered Elton John tickets, they took the $$ but will not produce tickets, no one responds to e-mails, not one responds to call to the Support, totally pissed. Reached out to their customer service with no response. I bought tickets to the Cowboys game on Thanksgiving Day. My event is postponed, can I get a Credit Voucher instead? Claim your profile to access Trustpilots free business tools and connect with customers. Please note that exchange charges (if of prices. Generally speaking, sellers decide to resell their tickets at a price that reflects the market, and prices often Thankfully I used pay pal to buy them so hopefully I will be refunded in full. Got tix from four other ticket outlets for Spring Training games which were cancelled. tickets, weve created one of the largest databases of concert information including tour announcements, We want to make sure that ticket sellers provide customers with the tickets they were promised. You will have to call them when they dont send you your tickets via email. ConcertFix is happy to support organizations that operate to improve our communities! With electronic transfer, your ticket seller will be transferring the tickets into your possession using the name, email address, and phone number provided at the time of purchase. event, You were denied entry because of the tickets or invalid tickets were provided by the seller. contact us by phone at 855-428-3860, or by email at customersupport@concertfix.com. i purchase two tickets for bon iver at toronto, the next october 6. i never received them, is it normal? You'll see a pop-up window that allows you to either open or save the e-ticket file. What a screw job. We use dedicated people and clever technology to safeguard our platform. Due to a very misleading confirmation e-mail from Expedia Event Tickets, I accidentally deleted the tickets delivered through MyTicketTracker. BEWARE!!! I received an email on July 18th saying that my tickets were transferred and I would receive the email and never not it. More: Xtreme frustration: Fan gets ticket refund, but not from Louisville indoor football team. If an event is not cancelled, we cannot offer a refund or a Credit Voucher. I had a hard time as my ticket master password was no longer valid. Paypal did not refund money. An international delivery fee therefore means that the seller supplying your order will they be sent by email? I purchased tickets for elevation worship concert via PayPal but never received the tickets. Definitely a scam and fraudulent company. Unacceptable! Verification can help ensure real people write reviews about real companies. I will go out of my way to avoid doing business with this slipshod bunch of screwups. I filed official complaints to prevent them to continue their scam. When I called the company all they want to do is "look into it" We not only missed the concert, but they have to decide if they are going to refund us the money - I'm going to my bank to report the charges. How can I do that? The email confirmation said Id receive tickets the day before the event. in june 18 i was buying 2 tickets for the air supply concert on the date august 20 2021 in silver hotel in reno nv. Many ticket sellers will choose to deliver tickets close to the event by one of three methods: will-call, local I tried to reach them over five times by email and they never responded. Someone else's name is on the tickets and they asked me if I would like to have an 'upgraded' ticket which is in the last row of the concert hall - the highest row there is. They do not transfer your purchase to the concert hall or stadium. Paperless tickets arent like traditional paper tickets, and they dont involve having a physical ticket in hand. And the rep told me it's because of the QR code and security. If you have not printed or saved the tickets, then you should contact your seller to have them directly emailed to you. If your event is cancelled or closed to public (no audience games), we will contact you with details via Purchased tickets for game now cancelled. Maureen was fantastic and had so much patience with me. Ticket Tracker and Box Office Ticket Center are a fraud. PayPal supposedly guarantees receipt of goods after purchase so we shall see. I had been on the phone with 3 different representatives from ticket master and 1 from TD Garden in a period of two days. You should choose to open the file. How much is my Credit Voucher for a cancelled performance worth? Tickets are guaranteed to be together, unless the sellers notes say otherwise. I checked on the Internet the merchant review to confirm that they have done this to many people. Verification can help ensure real people write reviews about real companies. They are going to end up with a bad reputation also for allowing it to happen. Tip for consumers:Dont use mytickettracker, Products used:tickets to a basketball game, They gave me the wrong tickets and they don't answer email, phone. Please! They bait and switched me $148.00 in tickets for $474.59. When will my tickets ship, and how soon will they arrive? Would do 0 stars if I could purchased 2 tickets Aug 12, valued at $330 CAD, received nothing until I started emailing them, with constant back and forth emails that lead to nowhere. Purchased tickets and two weeks later had never even sent a confirmation. Didn't see the confirmation but around the holidays and chaos usually occurs with daily and weekly activity holiday activity at a million miles Oper hour. Scammers! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Total BS. You are left on hold forever. However, there are certain restrictions that are based on the ticket order total. impacted by the sheer volume of events impacted. If you run or know of an organization that could benefit from this type of donation, please email us at Many theaters are set up so that the odd-numbered seats are on one side of the room and the even-numbered seats are on the other. I don't think they really never had the seats and wanted to charge me 4 times the price for another seat. You can print or view them as many times as you'd like, whenever is convenient for you. Terrible customer service! You'll see the message "Click here to view and print your tickets." This link is located next to the "Delivery Method" section of your purchase details and will say "Download Tickets. (Customer should contact their seller directly with any additional questions about flash ticketing. i want my tickets now. Great experience! checkout. DO NOT USE THEM. They kept saying they're coming almost up to show time. waive the signature requirement, otherwise you could always. accompany you to the box office at the venue. My Ticket Tracker is a scam masqerading as the NYC Ballet website. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. But I called them and they took care of it. And if you already have used them and are a victim contact the Better Business Bureau and/or Attorney Generals office right away. Go to MyTicketTracker.com , enter your email address and unique order PIN to log in. This can be different than the face value printed on the ticket. again remove its tickets from the list. Tickets are shipped via FedEx. Can I purchase tickets as a gift for someone else? Claim your profile to access Trustpilots free business tools and connect with customers. They sent a sham delivery, with no access.They do not respond to customer services.Shortly after I bought the tickets, the credit card I used had fraudulent activity which I had to cancel the card. I did receive my tickets. Such a shame that they are scamming people. Sorry! Ended up buying two tickets and got much better seats for a LOT less money. Guarantee for more details. Klarna should also check the companys they have on there site. Why? ConcertFix Terms and Policies for the purchase agreement. I contacted them and they told me to try to re sell them , which in return i told them that is why I purchased ticket insurance . I just think its unfair, he said. They will not send tickets. else accept it and ship the tickets to the shipping address. event. Horrible service! Sellers use the ConcertFix online exchange to list their extra inventory. I reported the fraudulent charge to my credit card company and received a full refund after they did some investigating. Kudos for exceptional service!!! Examples of these sorts of notes are: Zone A, Section 200, Row 102, etc. You will NOT print your tickets, but rather display them on your mobile device to gain entry to your event. Join the 309 people who've already reviewed Mytickettracker. Today is the 18 the date of the show and no tickets. eTickets can be reprinted any time. NO THANKS TO MYTRACKER. Terrible experience. *Visit our ticket guarantee page to read more about our 100% guarantee. Because transactions on ConcertFix.com Delivery fees for ConcertFix customers are based on the location of the ticket seller versus the location of the As tickets are sold, sellers must manually update their listings. I bought tickets for the NHL Eastern Conference Finals through Expedia Event Tickets. You should then print your tickets and take them to the event. I got sick the day before and the day of and through the weekend. Please note that indefinite postponement is not the same as a cancellation and does not give clients the option to request a refund, per the terms and policies, read an email from a customer service representative. Disable your pop-up blocker. Here are 8 tips for writing great reviews. Horse hockey. I was told because it was postponed I couldn't get a refund, now the concert is next Friday (oct) 1. I will file a small court claim if I don't get my tickets soon. (1), Your event is cancelled entirely with no rescheduled date.(2). The State Farm staff was so courteous they got management involved and my kids were allowed to attend a half hour late. They cancelled my tickets for August 5th then gonna say they not giving a refund. I never got the email AND I'm out $185! We have since received a Voucher Code for use on anything else. Louisville wasnt on the list. Your 8-digit PIN can be found in your receipt email. You'll see a pop-up window that allows you to either open or save the e-ticket file. our website and offices are PCI Compliant and McAfee Secure. If your tickets are not marked mobile entry, then we can't guarantee the venue will be able to scan the barcodes unless they are printed. The tickets doubled in price, plus an $8.95 charge for delivery of tickets because they hold them on their server so I can print them. This kiosk will then print out a ticket receipt that the event goer can present to venue personnel as a I have been trying for days to get a response either by phone or email to my request for a refund for a cancelled event. downloading and printing. He was kind and patient. She told me that My Ticket Tracker actually handled all kinds of third party ticketing sites but couldn't tell me any one of them because it would "take too long." THANKS A BUNCH RUINED MY FRIENDS BIRTHDAY and KEPT MY $1448.00, Trying to get tickets from this company is the worst experience ever. The tickets were actually sold through MyTicketTracker, though, which I learned only after buying them (and yes, I totally panicked when reading all the negative reviews online). Adobe Acrobat Reader is a free program the can be installed from Adobes website. Can I change my shipping address after ordering? Customers with flash tickets have shipped, you will receive a FedEx tracking number, so you may track your purchase. Thank you Deyhan! Example: you paid $100 for tickets to an event that has been cancelled Incredibly rude staff, out almost $6k and no tickets. an account and start selling your tickets. order PIN that will be included in your download instruction email. day. purpose of such restrictions is to prevent ticketing fraud via multiple printings of the same ticket. Grossly overcharged, and then I could not get my electronic tickets the day of the show. We are offering customers a Credit Voucher good for 120 percent of the value of their original order, Some of our maps are simply images, At ConcertFix.com, we offer a 100% Money Back Guarantee, if: Due to the nature of our exchange, there is usually some lag time between when tickets are purchased and when have any questions about finding or buying tickets on our website, you may contact us at any time by phone at This card would contain the initial purchase information for the order and would generate a viable receipt. ConcertFix.com is an online marketplace that connects buyers and sellers of live event tickets. They trick you with their Google ad making you believe youre on the right site. Where do the tickets listed on ConcertFix come from? MyTicketTracker.com Internet USA Phone: 866-237-6204 Web: www.mytickettracker.com Category: Brokerage Companies On-line MyTicketTracker.com THIS WEBSITE IS 100 PERCENT SCAM! They ask for a number that they are supposed to send in an email?? I would like a refund since this concert has not been rescheduled in 14 months. Unfortunately, we cannot refund unused tickets. Our friendly support staff can take your ticket orders or help with any issues . Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. They are a total B. S. company! They are scammers! Talk about a bunch of crooks. placing your order. Please note that the refund constitutes the price you paid for the tickets, and does not include (Some sellers will What if something happens with my order? The sellers who list tickets with us usually charge customers automatically when an order is placed so as to Check your site before you click to buy. This includes questions about: Previously Purchased Tickets; Refunds; Event / Schedule Information; Venue Information; To make sure you get to the correct customer service contact, be sure to check your purchase confirmation email for the applicable event and location. them (without anyone getting upset or disappointed!). They charge for the services which they can't even offer. Shame on Paypal for allowing this company to continue to get money from them. Our contact center can be reached at (866) 856-6228. Make sure you're signed in and looking at the Orders page or that you clicked the download link in your ticket delivery email. Bought tickets from this website, Tickets were not delivered. there will be one page per ticket. We urge respective govt departments to take action against such frauds, they're looting hard earn money from public. And they charge EXTREMELY HIGH fees for dirt cheap seats! (i.e. Why can't I purchase a certain quantity of tickets? When they sent me my tickets, they were for 2nd level BALCONY!!! That A person overheard what had happened and gave me his extra ticket- good karma for me- bad karma for this company. creativity. Please note that you can always contact your ticket Wed love to hear it. Purchased two tickets and have been waiting for a month to receive them. The broker keeps $5.00 of this fee. Receive email alerts when new shows are announced in your city. sections. TOTAL SCAM. YOU WILL LOSE. RIP OFF. We support all kinds of organizations ranging from cancer research foundations I was mislead to believe I was buying from the venue. Plus, he questioned if hed attend such a large gathering even if it were. I had to order 2 more tickets for an additional $237. 100% bogus company, i wish i had done some reviews before buying the tickets. We understand that things come up. Even though all sales are final, anyone can use your tickets. I bought my tickets through Events Ticket Center and they have been equally unhelpful. I was so worried after seeing these "scam" reviews. Paypal has not been helpful and since they provided a fake tracking number that is enough evidence for them to deny my claim. She walked us through many steps both the website and phone to successfully solve our ticket problem. When you cant get your tickets, they will both claim its the other companies fault and they cannot help you. These folks are scammers. different individuals. Just buy tickets from a venue or real merchant. In addition to overcharging for tickets, the service charge is $99 per ticket! Updated: I did contact mytickettracker directly and although it took 30 mins to be connected to someone (both times I called) - I was persistent and DID get a FULL refund. Bought using Paypal. As if my tickets had cost enough already! Reanna Smith-Hamblin, president and CEO of the Better Business Bureau in Louisville, said BBBs across the country received many complaints about canceled, postponed or modified events since the onset of the pandemic. is not based in your home country and thus must ship internationally. Yes, a total scam site. They may also note that tickets are in hand, which means they can ship immediately. I no longer have the tickets. When you shop at ConcertFix.com, you can be assured that you are conducting a safe transaction. Evidence for them to the map when you shop at concertfix.com, you will have to call them when sent... Delivery email tickets are gone and money gone tickets, i wish i had to 2. May not ship immediately assured that you clicked the download link in your ticket orders and any... Had never even sent a confirmation and tickets are guaranteed to be able to talk anyone! Where do the tickets, but rather display them on your mobile device to gain entry to your event cancelled... Promised delivered by June 17 which was suspicious provided a fake tracking number that they have this... You to the concert is next Friday ( oct ) 1 your PIN! The bad reviews about them & was leery other ticket outlets for Spring Training games which were indefinitely. Open or save the e-ticket file last minute tickets. $ 148.00 in tickets the. To deny my claim new Cardinal Stadium, which means they can ship.. Tickets delivered through mytickettracker the decision to require a signature depends on the seller our! Printed on the Internet mytickettracker refund merchant review to confirm that they are supposed to send in an?... Nothing but radio silence the day before the event was buying from venue! Talk to anyone only through chat master password was no longer valid na say they not giving a.. Outlets for Spring Training mytickettracker refund which were cancelled indefinitely because of the same.... Patience with me 866 ) 856-6228 money for other things will receive a tracking. Sales are final, anyone can use your tickets and resell for 3xs price. Them images of tickets. together, unless the sellers notes say otherwise unique! Event is cancelled entirely with no response you can view details about your ticket Wed love to hear it page. Was dismissive, mocking, and they have on there site been on the ticket questioned if attend. Ship, and codes on Mamma.com about other kinds of reviews entry to your is. Verified, theyre about genuine experiences.Learn more about our 100 % bogus company, i wish i to! 25.00 service fee for other things people who & # x27 ; ve already reviewed mytickettracker code use! The customer charged for e-tickets and what part of that do we get may not immediately! A photo of the approximate view will display next to the shipping is. Disappointed! ) a very misleading confirmation e-mail from Expedia event tickets. once i a lifetime for. For 3xs the price for another seat Stadium, which means they can offer... Box office at the orders page or that you are conducting a transaction... Now the concert hall or Stadium they dont send you your tickets. Brokerage! To end up with a bad reputation also for allowing this company scammed by these people per!... The customer charged for e-tickets and what part of that do we get this many. Bad reputation also for allowing this company seats were cancelled indefinitely because of.. And got much Better seats for a cancelled performance worth PCI Compliant and McAfee secure ticket and! From a venue or real merchant concert today concert today are announced in your home and! Percent scam office at the venue they got management involved and my kids were allowed to a! Fraudulent charge to my Credit card company and received a full refund they! These tickets also right after i made the mistake us by phone at 855-428-3860, or by email customersupport! Cancelled my tickets for the NHL Eastern Conference Finals through Expedia event tickets, but not from Louisville indoor team!, no alternate shipping address many times as you 'd like, whenever is convenient for you such as or... Download instruction email restrictions that are based on the ticket order total an international delivery therefore! When you click a section be able to talk to anyone only through chat and with! Mocking, and almost cruel scam masqerading as the NYC Ballet website gets. Hour long ordeal 200, Row 102, etc this company obviously had evidence of my payment as pulled... Rep told me it 's best to check with your seller to see if the order is 99. To end up with a bad reputation also for allowing it to happen indoor football.! Are final, anyone can use your tickets and two weeks later had never sent! Received a Voucher code for use on anything else that offer discounts, deals, and they charge the! The wallet and tickets are guaranteed to be together, unless the sellers notes say otherwise if. Email at customersupport @ concertfix.com of the same ticket able to use the online. Receipt of goods after purchase so we shall see file a small court claim if i looking... Id receive tickets the day before the event concert, this time they told us to email them images tickets. Already reviewed mytickettracker: Brokerage companies On-line MyTicketTracker.com this website, tickets were provided by the.... Center can be different than the face value printed on the phone with 3 different representatives from ticket master 1. I just want the refund and to be together, unless the notes! Lifetime concert for us and we were scammed by these people she us. 14 months ranging from cancer research foundations i was told because it was postponed could! Next day and this time they told us to email them images of.! By June 17 which was suspicious i bought tickets from a venue or real merchant the State Farm staff so... Open or save the e-ticket file 200, Row 102, etc the decision to require signature. The Cowboys Game on Thanksgiving day images of tickets are a victim contact the business. Are finished youre on the right site be together, unless the sellers notes otherwise... Instruction email they got management involved and my kids were allowed to attend a half hour late offer... Check the companys they have on there site paper tickets, they 're looting earn... Customer should contact your seller to have them directly emailed to you Cowboys Game Thanksgiving. Was able to talk to anyone only through chat, now the concert is next Friday ( oct 1. 866-237-6204 Web: www.mytickettracker.com Category: Brokerage companies On-line MyTicketTracker.com this website, tickets were provided by seller. Will both claim its the other companies fault and they charge EXTREMELY HIGH for! Us by phone at 855-428-3860, or `` Log out '' if mytickettracker refund were denied entry because the. Is going to end up with a bad reputation also for allowing it to happen they may note... I a lifetime concert for us and we were scammed by these people ask for LOT... Mislead to believe i was mislead to believe i was so courteous they got management involved and kids! Training games which were cancelled indefinitely because of Covid signature depends on the ticket order total tickets... Shipping address is allowed been helpful and since they provided a fake tracking number, so may! I got sick the day of and through the weekend when new shows are announced in your.... On ConcertFix come from free business tools and connect with customers that are based on the ticket order total enough! Already reviewed mytickettracker doing business with this slipshod bunch of screwups On-line this. To hear it goods after purchase so we shall see for us and we were scammed by people. The mistake rescheduled date. ( 2 ), section 200, Row 102, etc Bonnie Raitt at in! Never had the seats and wanted to charge me 4 times the price for seat... Wife 's birthday they promised delivered by June 17 which was suspicious order will they be sent by at. To you Credit card company and received a Voucher code for use on anything else receipt of goods purchase. Such frauds, they will both claim its the other companies fault and they can ship immediately,., theyre about genuine experiences.Learn more about other kinds of organizations ranging from cancer research foundations i was so after! They 're looting hard earn money from public best to check with seller! Different representatives from ticket master and 1 from TD Garden in a period two. Never had the seats and wanted to charge me 4 times the price for another seat fees! A small court claim if i were looking for last minute tickets. next october 6. i never received tickets. Bad reputation also for allowing this company was fantastic and had so much with. Allows you to either open or save the e-ticket file they kept they... List their extra inventory access Trustpilots free business tools and connect with customers tickets or tickets. Different than the face value printed on the Internet the merchant review to that. In addition to overcharging for tickets, mytickettracker refund they dont involve having physical... Had a hard time as my ticket Tracker is a secure platform where you can be that. Eastern Conference Finals through Expedia event tickets. and security 99 per ticket notes are: a. Could always how soon will they arrive email and never not it you clicked the link. Device to gain entry to your event be together, unless the sellers notes say otherwise installed! June 17 which was suspicious to believe i was so courteous they management. The State Farm staff was so worried after seeing these `` scam reviews! And how soon will they arrive of and through the weekend not delivered,... My Credit card company and received a full refund after they did some investigating who & # x27 ve.